30-DAY IN-HOME TRIAL
- You can return your order for any reason within 30 days from the date your order was shipped. Just pay for the return
-Contact us and we'll send a truck to pick it up.
-No Restocking Fee
-Items must be in new condition and contain the original box and packaging materials that were shipped to you. If you
are getting indoor setup or white glove delivery service, we advise you to instruct the delivery person to give you the
boxes so you can keep them.
Our goal is for you to have a massage chair that you and your family will love for many years. So if you wish to exchange
your chair for a different model, we'll do our best to minimize the cost of returning your chair.
WHAT ARE YOU LOOKING FOR IN A MASSAGE CHAIR?
Since we are a leading distributor of all the top brands, we can save you lots of time by offering you an unbiased
recommendation of the best chair for your specific needs, and that has the highest customer satisfaction rating.
Call 877-RELAX80 or chat with us for a free recommendation. Here are some points we take into consideration:
-Your height & weight
-Do you want a massage chair for general relaxation or to treat a specific body part?
-Your price range
CANCELING AN ORDER
If you cancel an order before it has been processed for shipping, you will get a full refund. Otherwise, it would be handled
based on our return policy.
SAFE SHIPPING GUARANTEE
Each shipment is carefully inspected and well packaged so damages and defects are very rare. We guarantee you will receive
exactly what you ordered. So if there is any issue, we'll take care of it at no charge, whether that means shipping a
replacement chair or part.
HOW DO I INITIATE A RETURN?
Simply contact us by emailing us, calling us or using our Contact Form. We will organize everything including scheduling a
truck to pick it up from you and issuing your refund.